How may we be of service?
We take our customer care very seriously. While our aim is to make our website easy to understand and navigate, we know there are times when you may need a bit of assistance. We have provided a number of ways for our Customer Care team to help you.
We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. DownDraft.com customers may also use our toll-free telephone support center to contact a service representative during regular business hours of 8:00 AM to 5:00 PM (PST).